Why Lake Travis Homes Take a Beating From Hail
The 78738 area sits in the part of Central Texas where severe thunderstorms build often. Open terrain around Lake Travis and the hills and ridges nearby give storms plenty to work with. When hail drops, it tends to land hard on roofs here.
The homes in places like Falconhead make it trickier. Many have complex rooflines with multiple angles, dormers, and architectural details. What looks like minor cosmetic damage from the ground can mean real problems for the roof underneath. That is why we do not guess from the driveway. We get up there and document it.
We Are Your Roofer, Not Your Adjuster
Homes in Bee Cave and Lakeway are big investments, and the claim is yours to run. We do the part a roofer should do.
- Free inspection: We inspect the roof and photograph the damage, with measurements.
- Line-item estimate: You get a detailed repair estimate you can share with your carrier.
- On-site meeting: When your adjuster comes out, we meet them on the roof and show them the damage we documented.
- Supplements: If something is missed or code requires it, we send the carrier a supplement from our own estimate.
- You stay in charge: You file the claim, you talk to your carrier, and you make the calls. For coverage questions, ask your carrier, your agent, or the Texas Department of Insurance.
The Insurance Claim Process, Step by Step
- Free inspection and documentation. We inspect the roof and document hail damage with detailed photos and measurements.
- You file the claim with your carrier. We can show you what information to have ready.
- We meet the adjuster on site. We walk the roof with them and point out the damage so the scope is based on what is physically there.
- Once approved, we schedule. We order materials, pull permits as required, book our professional subcontractor crews, and send supplements for anything missed.
- One-day install and cleanup. Most roofs go on in a single day, weather permitting, which cuts down on disruption and weather exposure. Your deductible is collected at completion.
How to Spot Hail Damage on a Large, Complex Roof
Big roofs hide damage. Here are the signs to look for:
- Granule loss: Check gutters and downspouts for granules that look like coarse sand or small pebbles.
- Exposed mat: Dark spots where protective granules have been knocked away.
- Cracked or split shingles: Hail can crack shingles right away or leave weak spots that split later.
- Dented gutters and downspouts: Metal parts are easier to check and show how severe the storm was.
- Damaged roof vents: Plastic or metal vents, satellite dishes, and rooftop HVAC equipment often show obvious dents.
- Damaged siding or windows: If other exterior surfaces took hits, the roof probably did too.
Some hail damage will not leak right away. It still weakens the roof’s ability to shed water, and heavy rain and temperature swings can turn small damage into bigger repairs.
HOA Communities and Architectural Standards
A lot of Lake Travis neighborhoods have architectural guidelines. Material, color, and style all matter, and your new roof should pass without drama. We work with you on shingle selection so it meets your community standards, and we can attend an HOA meeting if that helps move your project along.
Why We Collect the Full Deductible
You may hear from contractors who say they will waive or absorb your deductible. In Texas, that is not allowed, and it often shows up later as corners cut on materials or workmanship.
We collect the full deductible on every job, at completion, never upfront. It is part of your insurance contract, and it lets us put a quality roof on your home without shortcuts. No exceptions, no gimmicks.
You will deal directly with Sam, the owner, and the professional subcontractor crews he sends. If you think your Lake Travis home was hit, do not wait. Call for the free inspection and find out where you stand.